Magic Jimmy Privacy Policy

Magic Jimmy Privacy Notice

1. About This Notice

Magic Jimmy and its global affiliates ("Magic Jimmy", "we", "us") respect your privacy. This Privacy Notice ("Notice") applies when you purchase or use Magic Jimmy products and services, including those offered through JoyMaker (collectively, "Magic Jimmy Products and Services").

  • Multinational Scope: As a multinational company, your personal information may be collected, processed, or accessed in countries where you use our services or where our affiliates and partners are located.
  • Applicable Law: We process information in accordance with applicable U.S. privacy legislation and other relevant laws.
  • New Services: New or additional products launched by us are also subject to this Notice unless otherwise stated.

2. Personal Information We Collect

Personal information refers to electronically recorded data relating to an identified or identifiable natural person (excluding anonymized data).

2.1 Information You Create or Provide to Us

  • Account Information: Email address, avatar, display name, username, User ID. Optional: gender, bio, region, and 3D printer details.
  • Credentials: Passwords (hashed), authenticator keys (for 2FA), access tokens (for SSO like Meta, Apple, Google), and Magic Jimmy Account Tokens.
  • Contact Information: Name, mobile number, physical address, ZIP/postal code. For enterprise customers: job role, company name, and size.
  • Payment Information: Payment method type, card expiration date, bank details, and payment history. (Note: Full card numbers are never stored.)
  • Transaction Information: Product details (price, specs), transaction details (payment method, delivery address), and shipment tracking.
  • Messages: Content and metadata of messages sent via JoyMaker, Magic Jimmy Forum, and Magic Jimmy IM.

2.2 Information Collected During Use

  • Usage Information:General Usage: App version, software ID, browser/device type, IP address, and cookies.JoyMaker Activity: Posts, ratings, likes, uploads, downloads, and interaction data.Forum & MakerLab: Interactions, project parameters, text inputs, and generated models.
  • Printer Interactions Data:Print Information: Configuration files, G-code files (excluding 3D mesh), and print history (if not in Incognito mode).Connectivity: Printer SN, IP address, hardware/firmware versions.Camera Information: Visual data from internal cameras/sensors (requires explicit consent).Error Reports: Performance data and "crash dumps" for troubleshooting.
  • Model Files:3D Model Files: Mesh/CAD files, model descriptions, licenses, and print settings.2D Model Files: SVG files, laser power parameters, and processing speed.
  • Fraud and Abuse Prevention: Identity verification data, IP reports, and evidence for intellectual property claims.

2.3 Information From Third-Party Sources

  • Single Sign-On (SSO): Access tokens from Meta, Apple, or Google.
  • Business Partners: Transaction information shared by third-party retail platforms.
  • Advertising & Analytics: Data from Business Tools (e.g., Meta Pixel, Google Analytics) regarding ad interactions.

3. How We Use Your Personal Information

3.1 Provision of Products and Services

  • Account Management: Registration, maintenance, and 2FA authentication.
  • Transactions & Fulfillment: Processing orders and delivering physical/virtual goods.
  • Crowdfunding Programs:Creators: Onboarding, payment account setup (via Stripe/PayPal), and project review.Backers: Pledge processing, order tracking, and refund management.
  • Commercial Membership: Subscription processing and fee transfers.
  • Tax Verification: VAT/Tax ID verification for billing compliance.

3.2 Product Improvement and Personalization

  • Improvement: Analyzing error reports and usage patterns to enhance system stability and printing recognition.
  • Personalization: Providing tailored model recommendations based on JoyMaker interests and activity history.

3.3 Marketing and Promotions

  • Events: Organizing competitions, notifying winners, and delivering prizes.
  • Marketing: Contextual and behavioral advertising, commercial emails, and push notifications.

3.4 Security and Legal Protection

  • Safety: Detecting and responding to fraud, abuse, and security risks.
  • IP Protection: Assessing intellectual property reports and maintaining transparency in reporting.
  • Enforcement: Disabling accounts for policy violations and reporting illegal material to authorities.

4. Sharing Your Personal Information

4.1 Information Shared by You

  • Public Profile: Profile name, photo, social links, following/follower lists.
  • Public Content: Posts, public 3D models, liked/collected models.
  • Third-Party Platforms: Content you choose to share to social media or messaging apps.

4.2 Information Shared by Magic Jimmy

  • Affiliated Companies: Sharing for operational support and maintenance.
  • Business Partners & Resellers: Sharing with "Magic Jimmy Partners" for customer support and transaction fulfillment.
  • Service Providers/Vendors: Data hosting, payment processing, product delivery, and customer surveys (e.g., Trustpilot).

4.3 Legal Requirements

  • Compliance: Responding to subpoenas, legal processes, or government regulations.
  • Protection: Preventing harm to the rights, property, or safety of users or the public.

5. Access and Control of Your Information

5.1 Tools for Self-Management

  • Magic Jimmy Account: Edit profile, change passwords, or close accounts via website settings.
  • JoyMaker Dashboard: Control Incognito Printing, clear browsing history, and manage account preferences.
  • Forum Data: Download or edit forum-specific profile data.
  • Preference Settings: Opt-out of personalized recommendations on JoyMaker.

5.2 Opt-Out Preferences

  • Email: Use the "unsubscribe" link in promotional emails.
  • Push Notifications: Adjust settings in the device or app notification menu.
  • Cookies/Tracking: Use the "Cookie Preferences Manager" on our website or third-party tools (Google Analytics Opt-out, DAA AppChoices).

5.3 Contact for Rights

  • Email: privacy@MagicJimmy.com for access, erasure, portability, or modification requests.

6. Data Retention and Security

6.1 Retention Categories

  • Until Request: Surveys and promotional data (retained up to 6 months after withdrawal).
  • Specific Period: Financial and transaction data (5-7 years for tax compliance).
  • Account Life: Account info and credentials (up to 2 years after account closure).
  • Extended Period: Communications and interactions (typically 3 years for legal compliance).

6.2 Security Measures

  • Technical: Cryptographic technologies for transmission/storage and protection against attacks.
  • Organizational: Access control mechanisms, hierarchical permission management, and regular logging/reviews.

7. Children's Privacy

Magic Jimmy services are not intended for children under 13 (or the equivalent legal age). We do not knowingly collect children's data. If discovered, such data will be deleted immediately.

8. Additional U.S. State-Specific Disclosures

8.1 Nevada Residents

You have the right to opt-out of the "sale" of personal information. While we do not currently sell data as defined by Nevada law, requests can be sent to privacy@MagicJimmy.com.

8.2 Categories of Information

  • Identifiers: Name, email, IP address.
  • Customer Records: Payment info, contact details.
  • Protected Characteristics: Gender (if voluntarily provided).
  • Commercial Information: Purchase history and interests.
  • Sensitive Information: Account passwords and email addresses.

9. Contact Information

For any questions or to exercise your rights:

  • Email: support@MagicJimmy.com