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HELP & FAQ

Everything About Your [Acrylic Markers]. E v e r y t h i n g   A b o u t   Y o u r   A c r y l i c   M a r k e r s .

Can't find your answer? Chat with us 24/7 via live chat, or email support@magicjimmy.com

Get Started in [3 Simple Steps] G e t   S t a r t e d   i n   3   S i m p l e   S t e p s

STEP 1

Shake It

Close the cap tightly and shake well to mix the paint evenly.

STEP 2

Press It

With the tip facing down, gently press it on scrap paper until the paint fully saturates the nib.

STEP 3

Cap It

Put the cap back on immediately after use to help prevent the paint from drying out.

How do I get the paint flowing?

Shake the marker well, then hold the tip facing down and gently press it on scrap paper until the nib is fully saturated with paint.

What surfaces can I use the markers on?

Magic Jimmy Acrylic Markers work on plastic, stone, wood, metal, paper, and glass.

Can I use them to color 3D prints?

Yes. For better adhesion and more vibrant color, we recommend applying a primer to the 3D print first. The markers can be used for both detailed coloring and filling larger areas.

How can I get smoother, more vibrant color?

Apply several thin layers instead of one heavy layer. Let each layer dry for 3–5 minutes before adding the next. This helps create smoother coverage and richer color.

Why can I see paint inside the clear barrel?

That's normal. Visible paint inside the clear barrel is part of the direct-ink marker design and does not affect normal use.

What should I do if the tip feels dry?

Moisten the nib with a small amount of clean water, then gently press it on scrap paper to help restore the paint flow.

How should I store the markers?

Always replace the caps tightly after use. Store the markers horizontally in a cool, dry place away from direct sunlight.

Are there any safety precautions I should know?

The markers are recommended for ages 3+ and conform to ASTM D-4236. Keep out of reach of children under 3 years old. Do not ingest. Do not use on the eyes, skin, clothing, or inside of tableware. Use in a well-ventilated area. If paint gets into the eyes or onto the skin, rinse immediately with plenty of clean water and seek medical attention if needed.

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Buy Acrylic Markers

Vibrant color for prints, plastic, wood, and more. For ages 3+.

Get It Now Get It Now

Magic Jimmy was founded by a cross-border e-commerce professional who spent years in the 3D printing industry watching products that were never truly built with children at the center. So he built one — and named it after his son Jimmy.

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